This error occurs when a login attempt is made from a new or unrecognized IP address. For security reasons, LCX requires you to confirm the login via an email sent to your registered address.
If you do not confirm the request, access to your account will remain restricted.
Next steps
- Check your inbox (and spam or junk folder) for the OTP email
- Enter the OTP to verify your login attempt
- Avoid using VPNs or proxy networks, as they may trigger this error
- Try logging in again after completing verification
If you are unable to find the email or the issue persists, contact LCX Support.