The EU Markets in Crypto-Assets Regulation (MiCA) changes how crypto services are provided across the EEA. From 1 July 2026, some LCX services are changing for your country.

Withdrawal-only

Your account is limited to withdrawals while our MiCA authorisation is being completed. Trading, deposits, buying, converting, exchange, token sales and internal transfers are paused. Your assets stay safe and fully yours, and you can withdraw at any time. If authorisation is granted before the orderly return is completed, services may resume; in other EEA states only after passporting. The timeline below explains what happens to anything still with us.

What is changing

From 1 July 2026, new sign-ups, deposits, trading, exchange, buying, converting, token sales and internal transfers are paused for your country while our MiCA authorisation is being completed. Withdrawals to your own wallet remain available as a return of your assets, and you can also move them to another authorised provider if you prefer.

Your assets are safe

Remain your property at all times.
Held in segregated safekeeping, recorded to you.
Held separately from LCX's own funds and recorded to you
Available to withdraw or transfer at any time.

What you can do

Withdraw crypto to your own external wallet.
Or move your assets to another authorised provider, if you prefer
Withdraw any EUR balance to your bank account.

Timeline

1 July 2026: Changes take effect.
If LCX is authorised for your country, your account returns to normal automatically. Until then, we recommend withdrawing or transferring your assets.
30 September 2026: If we have not resumed service for your country by this date, any remaining positions or balances are closed and returned to you in an orderly way. Please withdraw or transfer your assets before 30 September 2026. If LCX is authorised before that date, we will inform you which services resume.
Anything we hold for you after that date stays your property, is kept safe, and can be withdrawn or returned at any time; nothing is ever forfeited

Why am I seeing this?

MiCA requires crypto providers to hold an authorisation for each EEA country they serve. What you can do depends on your verified country of residence and the status of LCX's authorisation or passporting there.

Security notice

Identity verification, AML checks and Travel Rule requirements continue to apply to withdrawals and transfers.

Frequently asked questions

Why is my account limited / why can’t I trade?

If LCX is authorised in Liechtenstein but passporting for your country is not yet effective, we can only let you withdraw or transfer until passporting completes. If LCX’s authorisation is still pending, trading, exchange, buying, converting, deposits and transfers are paused for your country until it is granted.

Are my assets safe?

Yes. Your crypto-assets are held in segregated safekeeping, recorded to you on our internal ledger, and kept separate from LCX's own funds. They remain your property and you can withdraw them at any time.

Can I still withdraw or transfer?

Yes, at any time. You can withdraw crypto to your own wallet, or withdraw any EUR balance to your bank, or move to another authorised provider if you prefer. Standard security checks still apply.

Is there a deadline I need to act by?

We recommend withdrawing or transferring your assets before 30 September 2026; verification and transfers take time. As an orderly-return backstop, if LCX has not been authorised by 30 September 2026, any positions or balances remaining on that date will be closed and returned to you in an orderly way. Anything we hold for you stays your property, is kept safe, and can be requested at any time, even after that date. If authorisation is granted before then, services may resume, in other EEA states only after passporting, and this backstop does not apply.

Will my account go back to normal?

If passporting for your country becomes effective, full service is restored automatically. If LCX’s authorisation is still pending and is later granted, we lift the restriction and restore services for the covered countries.

What if I moved to another country?

Your available services follow your verified country of residence. If you have moved, please update your verification and we will apply the correct status for your new country.

Is LCX shutting down or insolvent?

No. This is a regulatory transition that affects which EEA countries LCX can serve. It is not an insolvency or a closure of LCX, and it does not affect your ownership of your assets.

Can I still buy crypto?

Buying crypto is a MiCA service, so it is paused for now while we complete authorisation. You can still withdraw your crypto to your own wallet or withdraw any EUR balance to your bank at any time.

How do I withdraw or transfer?

Open your portfolio, choose Withdraw to an external wallet, or Transfer if you prefer to move to another authorised provider, confirm the destination and complete the security checks. Step-by-step help is in the Support Center.

Who can I contact?

Our Support Center and Contact Support are available for questions, and you can submit a complaint through the complaints process at any time.

Need help

FAQ Contact Support Submit a complaint